Terms & Conditions

Terms and Conditions

By making a booking at Chateau de Fins you and your party agree to the following terms and conditions:

Check in & Check Out Times

Heure d'enregistrement : De 16 heures à 20 heures
Heure de départ : avant 10 h 30


Each accommodation is provided for the persons named in your booking or in the guest list at check-in. Only the number of people stated on either the booking form or at check-in may occupy the property, even if the maximum occupancy is not reached. The maximum capacity stated per accommodation must not be exceeded.

Car park

We have an outside parking for guests on the property. After you have unloaded your luggage, you park the car in the designated parking lot. Cars are parked here at all times an at their owners risk.


A refundable security/damage deposit per gîte will be charged at the time of your booking. You are required to leave the property tidy and in good order. The deposit will be held and returned to you within 14 days of the the end of your stay, subject to a satisfactory inspection of the property. We reserve the right to deduct from the deposit the cost of any damage or loss from the unit. Be hope that it will not be nessesary.

Payments can be made online using credit cards as well as by digital bank transfer. Checks are not accepted.

Return of key is due before departure

Return of key is due at check-out time. Up on departure you visit the main desk in the chateau to return your key.


We prefer not to take toddlers and children under 10 due to danger that could accure on the farm yards and near water while un-attended.

We do not accept pets

Sorry, we love pets but due to past experiences we’ve decided it’s best to say no.

Cancellation policy:

If you cancel between 60 to 30 days prior to your scheduled arrival, we will charge 50% of the rental amount. If you cancel less than 30 days prior to your scheduled arrival, you don’t show or leave early, we will charge the full rental amount.

Cancelling a booking

The deposit is non-refundable.
If indeed we need to cancel your booking, whilst we hope that this will never happen, for an unforeseen reason, you will be refunded in full.

Room Choice

Whilst we will do everything in our power to allocate you the room of your choice at the time of booking, we reserve the right to allocate you a different room if necessary.

Care and incase of damage

Every guest and every party on our premises agrees to be a conciderate tenant and to take good care of the accommodation and the facilities Please tell us about any damage you cause during your stay, so that we can repair or replace anything needed. Accidents happen, but if we feel there’s been wanton carelessness, we reserve the right to charge for repair or replacement. Damages or any loss of property in your accomodation during your stay will be charged against your credit card.

Delicate & fragile objects

Most of our windows are well over 150 years old, and if they slam we lose ancient panes of glass. On your windowsill, you will find little wooden blocks. Please use these to jam the windows when they’re open, so that they can’t slam shut. Also handle them with care while closing them.

In older buildings, there are also delicate parquet and wooden floors. Therfore, we kindly ask you to preserve their history by using appropriate indoors shoes.


We provide WiFi Internet access free of charge. However, we are in a very isolated area, and speeds are slow and unreliable. We do not accept responsibility for the performance of our WiFi, which is beyond our control.

We ask that guests use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair level of service for all our guests. The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads/uploads. Access to illegal activity or use of our network for illegal activity is prohibited.


We do not accept any liability for damage, loss or injury to you, to any member of your party, or any of your vehicles or possessions. Each guest must have their own valid insurance.

Lost Property

Any lost property, if discovered and found, will be held for a period of at least 1 month. We are happy to post lost items via recorded delivery at your own cost, or can put items aside for collection on a subsequent visit.

Missing Items

We reserve the right to charge for items missing from your accomodationduring your stay, including linen, towels, and bathrobes.


We reserve the right to change our prices at any time, but existing bookings will remain unaffected.


We follow the municipality’s regulations regarding fire bans during extreme and dry climate. That sometimes involves the use of barbeques. Please check with us in case you should arrive during these conditions.


Smoking is strictly forbidden within the chateau or any other building on the property.
However, we have a smoking area around the terrace at the chateau, and outside each gite -and with sufficiant ash trays -please make sure at any time to leave your cigarette stubs in those and not anywhere else on the property.


This is a 600 year old building, and was unfortunately not designed with accessibility in mind. Whilst we do not have any specific facilities for guests with disabilities at the moment, we hope we will have the means to cover the improvements very soon.

Termination Policy

All guests agree to respect the grounds and property, the privacy and peace of mind of all members of the household at all times.
Parties within the domain organised by renting guests are prohibited. Furthermore, it is not allowed to privately invite own guests onto our property due to privacy, and insurance- and safety reasons.
We reserve the right to cancel a booking or teminate the stay with immediate effect if guests are not honouring this agreement or causing a disturbance to us or to the other guests. In which case any outstanding account must be settled, and no refunds will be made.

We reserve the right to amend these terms and conditions at any time.